Delivery & returns

Delivery

• UK mainland delivery only
• £3.95 standard delivery, free on orders over £40.00
• Typical delivery time is 2 to 5 working days after dispatch
• You will receive an email with tracking details once your order ships

Returns & refunds

You can cancel and return unopened, unused items within 30 days of delivery. Email hello@wellhousebeauty.co.uk with your order number and we will send return instructions. Refunds go back to your original payment method once we receive the item.

For hygiene reasons we cannot accept returns of opened skincare, supplements, food and drink, or lip products unless they are faulty. If something arrives damaged or incorrect, please contact us within 14 days and we will make it right.

This does not affect your statutory rights under the Consumer Rights Act 2015.