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Frequently asked questions
How long does delivery take?
UK orders usually arrive in 2 to 5 working days. Delivery is £3.95, or free over £40.00.
Do you ship outside the UK?
Not yet. We currently deliver to UK addresses only.
Is there a welcome discount?
Yes. Use code WELCOME10 at checkout for 10% off your first order.
Can I return a product?
Unopened items can be returned within 30 days of delivery for a refund. Opened skincare and supplements cannot be returned for hygiene reasons unless faulty. See our delivery and returns page.
Will peptide skincare work for sensitive skin?
Many of our products are suited to sensitive skin, but everyone is different. Patch test before first use and stop if irritation occurs.
Are your supplements suitable during pregnancy?
Please speak to your GP or midwife before taking any supplement if you are pregnant, breastfeeding or taking medication.
Do you sell vitamin injections?
No. Injectable vitamins are prescription-only in the UK, so they are never sold or posted. You can enquire about an in-clinic consultation on our clinic page.
Still need help? Get in touch.